Demarc is short for Demarcation Point, or the spot in a building where telecom companies must leave their services. As mandated by federal law, all telecommunications carriers must hand off their telecom circuits to each subscriber, leaving their service at the building’s demarcation point, which is usually a ground floor telecom room. From this point, the demarc extension is the subscriber’s responsibility, extending their telecommunications circuit to their suite or network room, and begin using the telecom circuit.
Let Concert Technologies accelerate all your telecom circuit requirements through our Demarc Extension Nationwide program specifically developed to extend and test telecom circuits.
Do you know that every telecom circuit has to have a demarc extension? A demarc extension is not only the most important piece of cabling within a building’s telecommunications infrastructure, but it is the transmission path in which information is shared and business is conducted. A bad demarc extension means a bad connection and will immobilize a business until the issue is resolved.
Problem: Everyone depends on reliable internet connectivity to connect to the network and the outside world. In an office building, there are numerous employees that rely on their connection to remain productive and to drive business forward. If one computer goes down, that single employee can’t connect and productivity is lost until the issue is identified and resolved. If the whole building goes down, which will happen with an improperly installed or maintained demarc extension, nobody in the company can get a connection and business comes to a crashing halt.
Solution: Often trivialized and overlooked before the installation of network services, a dependable demarc extension is essential to business operations and productivity. When a telecom circuit goes down, it can take much finger pointing to finally figure out that in the end, it was the fault of bad cabling. To save time, money and frustrations, it is essential to have the demarc extension installed reliably.
Circuit Down- It’s an Inside Wiring Problem:
To resolve circuit problems that are directed at the demarc extension the onsite field technician must come prepared to test not only the cabling and equipment (repeaters, media converters, etc.) that make up the demarc extension, but the circuit as well. This will expedite the diagnosis of the problem and, if the demarc extension is at fault, resolve the customer’s connection. Otherwise, without circuit testing, another dispatch may be required by the carrier or local access provider and will consequently increase the time to resolve the problem.
Telecom Circuit Isolation is required when demarc extension testing indicates no issues, which may be extensive depending on distances, connection points and equipment used. After the demarc extension is determined not to be at fault, then an onsite technician must go to the local access provider’s circuit demarcation point and separate the demarc extension. Then, the circuit must be tested with high level test equipment or a low level testing device at the demarcation point to determine if the circuit is at fault.
High Level Testing requires expensive test gear and trained personnel to operate the test equipment, this is typically not particle or cost effective for the contractor unless they install hundreds or thousands of demarc extensions yearly.
Low Level Loop-Back Testing requiring patch cables or specially configured connectors, plugs and/or devices to loop back the transmission path from access provider’s local loop is a particle solution for contractors not equipped with high level test gear.
NOTE #1: It is important to understand that firms providing demarc extensions be well versed in circuit testing and eCPE to expedite the fault resolution for a telecom circuit.
NOTE #2: eCPE may also be used for testing at the local access provider’s handoff if eCPE is in question.
DULLES, VA, JUNE 9, 2010 – Demarc Extension Nationwide today announced the release of a groundbreaking video series revealing an educational view of the demarc extension for telecom agents and carriers. This three-part series acknowledges essential facts and concerns surrounding the demarc extension. Titles include:
“Understanding the Demarc Extension – A Facility’s Most Critical Cabling Channel” Runtime: 3:52
“The Loss of Standardization and Current Mandates of the Demarc Extension” Runtime: 3:16
“The Critical Role of the Demarc Extension and its Impact on Business Operations” Runtime: 4:12
“Previously an area of uncertainty and blame, the demarc extension has always been a challenging area of service for telecom agents and carriers. The purpose of this short video series is to educate telecom agents and industry professionals on the most important cabling channel and transmission path in a facility, so as to be better prepared when a telecom circuit goes down and fingers start pointing,” commented founder of Demarc Extension Nationwide and President of Concert Technologies, Dennis Mazaris.
The videos in the series provide guidance with regards to the demarc extension. Key topics discussed include:
Terminology and history
The importance of the demarc extension to a business
Many of the topics discussed in this series were addressed at the information technology systems association 2010 winter conference held by BICSI in Orlando, Florida.
About Demarc Extension Nationwide
Demarc Extension Nationwide is a brand of Concert Technologies and was developed as the telecommunications industry leader for nationwide installation services and education of demarc extensions. In addition to providing these nationwide installation and maintenance services, the brand sets the standards and supplies the necessary information to facilitate the understanding of specifications and installation practices for demarc extensions. Demarc Extension Nationwide supports the telecom agent and carrier in ensuring complete operability of the circuit at the customer’s site. Visit Demarc Extension Nationwide online at www.demarcextension.com
The first edition of the Demarc Extension Nationwide Quarterly Newsletter was just released. Resulting from all the positive feedback, we are inviting anyone who is interested in information regarding this important cabling channel to sign up for the newsletter. If you are interested, please visit our Contact Us page and fill out your information.
Dulles, VA, March 1, 2010 – Starting today a new resource will be available to telecom agents to access one point of contact in order to satisfy the federal mandate for all commercial buildings to have a demarc extension. Previously an area of uncertainty, the successful installation of the demarc extension is critical to the outcome of the circuit working properly and reliable. From the customer’s prospective, this gray area can have significant impact on the perception of the telecom agent’s capabilities to deliver circuits on time and without issues.
“The main objective of Demarc Extension Nationwide, a brand of Concert Technologies, is to be the single contact and provide a complete program of demarc extension services nationally, thus reducing the agent’s exposure to providing poor service in the eyes of the customer, whether the agent is involved or not ” explains President, Dennis Mazaris.
Demarc Extension Nationwide guarantees agents the assistance necessary to have their products and services implemented for their customer to be on schedule. By offering a reliable demarc extension service with years of experience nationally, the agent as well as their customer can feel confident that the issues that may arise can be handled in a professional, timely, and consistent manner. Important services include:
Inside Wiring and OSP
eCPE and Other Equipment Installations
Testing, Turn Up and Troubleshooting for all Telecom Circuits
FCC part 68 regulation and federal law mandates every telecommunications circuit to have a demarc extension. This is the critical cabling and equipment that extends a circuit in the building from the local access provider’s demarcation point to the edge customer’s premises equipment. There are thousands of circuits delivered weekly to organizations across the country with each circuit requiring a demarc extension. Without the standardization of terms and installation practices, there is a high risk of negative impact to the delivery, performance and maintenance of critical telecommunications circuits and their access to the internet and other network connections outside of a facility.
“This has been a problem in the industry for over three decades,” said Dennis Mazaris, developer of Demarc Extension Nationwide and President of Concert Technologies. “The lack of industry standards and terms has caused confusion, delayed communication flow and finger pointing, as well as issues in overall service delivery. With a decade and a half of experience deploying technology nationwide and globally, we have taken the initiative in defining and standardizing a demarc extension, the single most critical cabling component within a facility.”
Benefits to the Industry
The Demarc Extension Nationwide initiative standardizes the previous confusion within the telecommunications and technology industry. The Demarc Extension Nationwide brand was developed for the following purposes:
To deliver an accelerated and exceptional level of nationwide service, including international capabilities, for the installation and maintenance of demarc extensions.
Eliminate management needs and effort by providing all demarc extension services from a single nationwide provider.
To provide clear and concise information to the telecommunications market and facilitate the understanding of specifications and installation practices for the demarc extension.
DULLES, VA, JANUARY 7, 2010 – BICSI, an international association and leader for education in the information transport systems industry, has selected Concert Technologies, the authority on national rollouts and international deployments, to present its Demarc Extension Seminar at the National 2010 BICSI Winter Conference & Exhibition in Orlando. The seminar titled “Understanding the Demarc Extension – A Facility’s Most Critical Cabling Channel” will be presented on Wednesday, January 20 from 2:00-3:00 p.m.
The Demarc Extension Seminar will be presented by Dennis Mazaris, RCDD and President and Founder of Concert Technologies. It will explain the importance of the demarc extension, which is the critical cabling that extends a circuit in the building from the local access provider’s demarcation point to the customer’s premises equipment. By federal law all circuits delivered in the United States are required to have a demarc extension installed to complete the transmission path of the circuit in a premise.
When you are setting up your business’s physical layout, you know that there are certain points that are important to consider. Yes, you must keep in mind that adequate rest rooms are an important part of the planning, and you know that you have to comply with city fire-codes about the exits. However, you should keep in mind another very important aspect of your layout – the telecommunications layout. Mapping of the phone closet and building DMARC (demarcation point) is very important not only for the current state of your business but for its future growth.
In telecommunications, a demarc extension is the transmission path originating from the interface of the access provider’s side of a telecommunications circuit demarcation point within a premise and ending at the termination point prior to the interface of the edge Customer Premises Equipment (CPE). This may include in-segment equipment, media converters and patch cords as required to complete the circuit’s transmission path to the edge CPE.