"Using the Force! Increasing Your Value With Field Services" is part of the Track Three: New Opportunities series to help companies boost and diversify their revenue stream by adding professional and managed services. Mazaris will join other industry experts to expose the added value of utilizing a field service organization for nationwide technology rollouts and global deployments. With VoIP and other IP technologies as the focus of service deployment at customer sites, the value added by field services to the telecom agent or VAR's business can make or break the opportunity to win the business of the customer. Subjects covered will include:
- On-site project management
- Circuit testing and maintenance
- Demarc extensions
- Equipment de-installation
- Installation of IP technology
- Configuration of IP technology
"Concert Technologies is proud to once again be a part of the Channel Partners Conference and expose new business strategies to telecom agents and VARs," said Mazaris. "With customer service the primary focus of any successful business, adding value with field services will grow revenue and increase customer satisfaction, leading to more referrals. Attendance to session is critical for telecom agents and VARs to grow their service portfolio and separate their business from the competition."
No stranger to educating the industry on nationwide and international technology rollouts, Mazaris has authored industry technical articles, white papers, videos for publications, and was recently selected by SmartCEO magazine for the 2011 Smart100 list as one of the top CEOs in the Greater Washington, DC area.
About the 2012 Spring Channel Partners Conference & Expo
The Channel Partners Conference & Expo is the communications industry's only event exclusively for indirect sales organizations – agents, VARs, systems integrators, interconnects and consultants – focused on transforming their businesses to become next-generation solutions providers. The 2012 Spring Channel Partners Conference & Expo will be held March 26-29 at Caesars Palace in Las Vegas, NV.
About Concert Technologies
Concert Technologies, founded in 1995, is a privately-held technology rollout company based in Dulles, VA. It is the leader in the accelerated delivery of nationwide and global technology rollouts for government, commercial and international organizations. Utilizing our unique system of methodologies, it quickly implements, installs and manages multi-site, multi-service, technology infrastructure projects. Visit Concert Technologies online: www.concerttech.com